eVergance Chooses Jive Software to Bring Enterprise Web 2.0 to Service and Support
Overland Park, KS and Portland, OR (PRWEB) January 29, 2008 -- eVergance, a leader in CRM strategic consulting and systems integration services, and Jive Software, a leading and award-winning collaboration software company, today announced that the companies have expanded their partnership to deliver the power of Enterprise Web 2.0 social productivity to service and support environments. In addition, after having some key members of its technical consulting staff complete Jive's certification training, eVergance is now a certified partner for Jive Software's Clearspace software solutions.
There is tremendous market opportunity as customer service emerges as a strategic and competitive business differentiator. At the same time online communities are increasingly practical as individuals prefer to help themselves, help others and engage directly with companies in an online environment.
"The combination of Jive's best-of-breed collaboration tools with our domain expertise and consulting capabilities provides a great option for our clients to harness the potential of Enterprise Web 2.0," said Chad Wolf, President of eVergance. "At the same time, Jive helps us to continue to build out our toolbox of solutions for helping companies to deliver the world's best customer experiences."
Added Dave Hersh, CEO of Jive Software: "We have worked with eVergance for some time, and see a lot of potential to deliver new Clearspace solutions in the service and support market. In fact, we already have many customers asking for the type of solution and services that this relationship will enable."
About eVergance:
eVergance is a management consulting and systems integration firm offering end-to-end consulting services for CRM optimization and Web self-service. With extensive contact center, knowledge management and strategic planning experience, eVergance offers a practical, balanced approach that delivers exceptional results. eVergance has helped over 100 clients enhance their customer experience and deliver organizational value. eVergance is an independent subsidiary of KANA Software. For more information, visit www.eVergance.com.
About Jive Software:
Jive Software exists for one painful reason: it's much easier to find people, updates, and answers on the internet than it is inside a company. Every day companies lose critical knowledge, ideas, and connections by not making it easy for people to get work done. Focused on this issue, Jive Software is delivering "social productivity" software that brings together employees, partners and customers into a unified collaboration system so they can create better products, faster processes and improved relationships. This vision is validated by over 2000 customers, including over 15% of the Fortune 500. For more information, visit Jive Software online at www.jivesoftware.com.
###
Related Articles:
CMS Watch Finds Web CMS Industry Struggling to Adapt to Web 2.0
11th Edition of "The Web CMS Report" Critically Evaluates 30 Web Content Management Offerings
Leading Provider of Social Networking and Community Blogging Technology, Blogging Systems Group, Announces the Newest Client to Leverage its Updated V
Blogging Systems' Community Publisher 2? is a social networking tool for entrepreneurs looking to create a new online business.
13 Steps to Successful Blogging
Blogs can be a very marketable and very profitable tool if used correctly. Profiting from blogs is just a matter of grabbing the attention of an audience and not doing any actual salesmen selling.
Media Expert on Blogging Publishes Blogging for Dummies, 2nd Edition, An Easy Way to Get Started with Blogging
Looking for expert advice on starting your blog? Whether you are a new blogger or have lots of experience, Blogging for Dummies' authors Susannah Gardner and Shane Birley offer expert advice on getting the most from your blog. First released in 2006, Blogging for Dummies is now available in a completely updated 2nd edition.
Marketing Coach Teaches Entrepreneurs Blogging for Business Success
World-knowned Small Business Marketing Coach, Sandra Sinclair, teaches entrepreneurs how to market their businesses with blogging in her "How to Use Writing to Promote Your Business" teleclass, December 14, 12pm, US eastern.
NY-Shirts.com Combines E-Commerce with Web 2.0 through Innovative Storefront
NY-Shirts.com, the leading provider of "I Love NY" apparel online, has revolutionized online shopping by offering a unique Web 2.0 interface for its storefront. The updated technology means people all over the world can buy the company's merchandise quickly and easily.
To achieve the streamlined interface, NY-Shirts.com hired Swiss Commerce to handle the site's design and management of day to day processes.
Free Blogging Sites- Useful Article For New Bloggers
Finding specific information about free blogging sites might not be easy, but we have gathered very helpful and relevant information about the general subject matter, with the ultimate aim of assisting you out. Even if your search is about another free blogging sites information, such as identity theft prevention, development economics, blog most popular or even what are blog? This article will prove very helpful, to say the least.
Email Management Company Offers Discount for eMail Manager Web 2.0 Application
IFModules email management solutions offers discounts to future eMail Manager customers by waiving the set up fee through February 28, 2008.
Web 2.0 Technologies the Future of Customer to Insurance Agency Communication
Summary: Founder and president of First Choice Insurance Agency (http://www.fcinsuranceagency.com) sees the future of customer interaction in web 2.0 and other highly interactive technologies. He says a recent study by IBM has important information for insurance agents wanting to insure the younger demographic.
Blogging: A Start-Up Guide
Blogging is so easy that you probably do not need a start up guide, but for those who have blogaphobia, I am doing this.
The Controversy Around Corporate Blogging
Corporate blogging is a relatively new idea, and the jury is still out on whether it will succeed. This controversial marketing tool may be the beginning of a new kind of advertising strategy, or it may fizzle out in a matter of months.
ShoutPost.com Blogging Site Launches
First free blog syndication system and ad-free hosting.
Alphalogix? Adds Web 2.0 Business Process Automation to Enterprise Corporate Portals with Tasica Forms Director 3.0
Alphalogix?, an award winning expert in portal and workflow technology, today announced Tasica Forms Director 3.0's full integration with JSR 168 compliant Enterprise Portals including BEA Systems' WebLogic, Sun One Portal Server, SAP NetWeaver, Jetspeed and IBM WebSphere Portal. By adding Tasica workflow technology to standards based portals, anyone within an organization can leverage the two technologies to automate business processes for specific departmental or general company needs. Employees, customers or partners can view a singular and customized interface with their personal workflow tasks and action items.
Richard Nacht, Founder and CEO of Blogging Systems Group, Named New Member of Marketing Executives Networking Group (MENG) - Helps Membership Deliver
Social Networking and Blogging Thought Leader, Richard Nacht, to help membership deliver results-oriented online marketing strategies including blogging and social networking.
The Blog Business Summit Comes to Chicago as Business Blogging Hits the Tipping Point
The conference and consulting firm Parnassus Ventures has announced that the next Blog Business Summit conference will take place September 17-19, 2007 in Chicago, IL. As always, the conference will cover everything businesses need to know to be effective participants in the world of online media. This latest conference takes place at a time when blogging for business has jumped from the domain of a few early adopters to a best practice for businesses worldwide.